Privacy Policy
At Karibu Games we respect your privacy. This Policy explains what personal data we collect, why we collect it, and the rights you have under the Data Protection Act, 2019 of Kenya. It applies to our mobile app and website (the “Service”).
01. Who we are
Karibu Games is the data controller for the personal data described in this Policy. We are based in Nairobi, Kenya. You can reach our data protection contact at [email protected].
02. Information we collect
- Account details — such as your username, email address, and password when you sign up.
- Gameplay data — scores, streaks, coins, leaderboard rank, and game rooms you join.
- Device & technical data — app version, device type, and basic usage needed to run the Service.
- We do not ask for sensitive personal data, and we don’t need your exact location to play.
03. How we use your data
We use your data to create and secure your account, run games and multiplayer rooms, keep leaderboards and streaks, improve the Service, and respond to your questions. We use a verification code (OTP) only to confirm it’s really you when you reset your password.
04. Our lawful basis
In line with the Data Protection Act, 2019, we process your data where it is necessary to provide the Service you asked for, where you have given consent, or where we have a legitimate interest in keeping Karibu Games safe and working well. You can withdraw consent at any time.
05. Sharing your data
We do not sell your personal data. We only share it with trusted service providers who help us run the Service (for example hosting and email), and only as far as needed. Your username and rank may be visible to other players on leaderboards and in rooms you join. We may disclose data if required by Kenyan law.
06. Cookies & analytics
We use a small amount of essential storage to keep you signed in and remember your settings, and limited analytics to understand how the Service is used so we can improve it. You can control storage and cookies through your browser or device settings.
07. How long we keep it
We keep your data for as long as your account is active and as needed to provide the Service. If you close your account, we delete or anonymise your personal data within a reasonable period, unless the law requires us to keep it longer.
08. Keeping your data safe
We use reasonable technical and organisational measures to protect your data, including encrypted passwords and secure connections. No system is perfectly secure, so please also keep your own login details private.
09. Your rights
Under the Data Protection Act, 2019 you have the right to:
- be informed about how your data is used;
- access a copy of the data we hold about you;
- ask us to correct or delete your data;
- object to or restrict certain processing, and withdraw consent.
To exercise these rights, email [email protected]. You also have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) in Kenya.
10. Children’s privacy
Karibu Games is family-friendly, but accounts for children under 18 should be set up and supervised by a parent or guardian. If you believe a child has given us data without proper consent, contact us and we will take appropriate steps.
11. Data outside Kenya
Some service providers may process data outside Kenya. Where this happens, we take steps to ensure your data stays protected to a standard consistent with the Data Protection Act, 2019.
12. Changes & contact
We may update this Policy from time to time and will note the date of the latest version above. For any privacy question, write to [email protected] — we’re here in Nairobi, Kenya.